Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Information: Information that identifies you such as your name, email address, postal address, phone number, and other identifiers you provide to us.
• Account Information: Information about your account, including your username, password (in encrypted form), account preferences, and account history.
• Financial Information: Payment details, billing address, and other financial information when you make a purchase or apply for credit.
• Usage Information: Information about how you use our website and services, including browsing patterns, clicked links, and other actions within our services.
• Technical Information: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our services.

2. How We Collect Information

We collect information in the following ways:

• Direct Interactions: When you create an account, place an order, contact us, or otherwise interact with our services.
• Automated Technologies: As you navigate our website, we may automatically collect technical information through cookies, web beacons, and other tracking technologies.
• Third Parties: We may receive information about you from third parties, such as business partners, data providers, and credit bureaus.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Create and manage your account
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience and deliver content relevant to your interests

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With vendors, consultants, and other service providers who need access to such information to perform services on our behalf.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: If we believe disclosure is necessary to protect the rights, property, or safety of Peak Discounters, our customers, or others.
• With Your Consent: In other ways with your consent or at your direction.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request access to your personal information.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information.
• Restriction: You may request that we restrict the processing of your information.
• Data Portability: You may request a copy of the information you provided to us in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

8. Email Tracking

We want to be specific about this rather than leave it inside a general reference to “tracking technologies,” because it is the kind of thing people are reasonably surprised to learn after the fact.

Marketing and campaign emails we send you may record whether the message was opened and whether a link in it was clicked. Opens are measured with a small transparent image loaded from our server when your email program displays the message. Links may be routed through our own server, which records the click and forwards you immediately to the destination.

Each message carries a randomly generated identifier that lets us match an open or a click back to the send. That identifier is not your email address and does not contain it — it is a random value, so anyone who sees the tracking link in transit learns nothing about you from it.

What we do with it: measure whether a campaign was delivered and read, decide whether to send a follow-up, and stop contacting people who are not interested. What we do not do with it: we do not sell it, we do not share it with advertisers or data brokers, and we do not use it to build a profile of you beyond your relationship with us.

How to switch it off. Most email programs block remote images by default or offer a setting to do so; with images blocked, opens are not recorded. If you would rather we did not track clicks either, you can copy a link and paste it into your browser instead of clicking it, or reply and ask us to stop — we will honour that. Unsubscribing stops the emails and therefore the tracking altogether.

Accuracy, honestly stated. Open tracking is not reliable. Mail providers and security gateways often fetch images automatically before you ever see a message, which registers as an open that never happened; blocked images register as no open when the message was in fact read. We record automated fetches separately from apparent human ones and we do not treat either figure as a fact about you.

Transactional messages — order confirmations, invoices, statements, password resets and account notices — are not marketing and are not part of any campaign. You cannot unsubscribe from them while you hold an account with us.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@peakdiscounters.com